Centralized and secure management of remote security infrastructures

Introduction

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Telesurity is a key area in the protection of persons and infrastructure, whether in residential buildings, public places or health facilities. Whether it's video surveillance systems, emergency calls in elevators, remote assistance for vulnerable people or even alarms in hospitals and nursing homes, it is essential to guarantee the continuous and secure availability of these critical infrastructures. ALEMCA provides an innovative solution in centralizing the management of IT and OT infrastructures, by guaranteeing reliable and secure data transmission and by ensuring aSecure remote access for maintenance teams. In addition to specific remote security management tools, ALEMCA optimizes system performance while strengthening security.

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Complementarity with existing tele-security systems

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Tele-security operators are already using specialized solutions to manage video surveillance, emergency calls or alarms. ALEMCA complements these systems by taking care of the management of network infrastructures and connected equipment, thus ensuring that sensitive data, such as video feeds or emergency alerts, is transmitted securely and reliably.

Take the example of a video surveillance system. The ALEMCA solution allows monitor the connectivity of cameras and video recorders in real time, and to ensure that video streams are transmitted without interruption to the supervision center. If a camera or recorder fails, technical teams can intervene remotely to restart the equipment or adjust the settings. This makes it possible to avoid prolonged breakdowns, thus improving the safety of the premises.

In the case of Elevator emergency calls, ALEMCA ensures that alarm equipment is always connected to the network, thus allowing rapid intervention in the event of a failure or failure. In the event of a network outage or malfunction, ALEMCA sends a immediate alert to maintenance teams, who can intervene remotely to restore the connection and guarantee the safety of users.

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Proactive supervision and remote management of critical infrastructures

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Tele-security infrastructures are often spread over several sites, making them complex to manage and maintain. Thanks to ALEMCA, operators can monitor the status of network infrastructures in real time, video surveillance equipment, emergency call systems and alarms, and intervene remotely to prevent malfunctions.

As part of the remote assistance to people, as in retirement homes or residences for the elderly, ALEMCA allows centralize the management of alarms and emergency calls. If a call device shows an anomaly, technical teams can diagnose and resolve the problem remotely, without having to intervene on site. Cela improves responsiveness teams, while ensuring the continuity of the service, which is essential for the safety of residents.

Another use case is that of Alarm calls in hospitals. These systems are essential to ensure a rapid response in the event of a medical emergency. ALEMCA makes it possible to ensure that the network infrastructures that connect alarm equipment to management systems work properly, and in the event of an anomaly,intervene immediately from a distance to ensure that emergency calls are always transmitted.

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Securing critical infrastructures

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Tele-security infrastructures deal with extremely sensitive data, whether it's video surveillance or emergency calls. Protecting this data against cyber threats is crucial to ensure the privacy and security of users.

With ALEMCA, accesses to critical infrastructures are segmented and secured thanks to an approach Zero Trust (ZTNA). For example, if an external service provider needs to work on a video surveillance camera, ALEMCA offers them a restricted and temporary access to this equipment, while protecting all the other systems on the network. This fine approach to access management ensures that each intervention is carried out. securely, while minimizing the risks of cyberattacks.

In case of detection of abnormal behavior, whether it is an intrusion attempt or a system failure, ALEMCA sends real-time alerts to security teams, allowing a rapid response to isolate the threat and protect critical infrastructures.

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Conclusion

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In a sector as sensitive as tele-security, reliability, security and continuity of service are essential. In addition to specialized video surveillance, emergency call management and alarm systems, ALEMCA provides a centralized and secure management of network and IT infrastructures. Thanks to proactive supervision, reinforced security and optimized remote access, ALEMCA allows remote security operators to guarantee a optimal performance systems, while minimizing operating costs and by ensuring the protection of critical data.